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Frequently Asked Questions

Private Banking and Private Banking Trust Account FAQ

1. How does it work?
2. How to open an account?
3. How much does it cost to open an account?
4. What are the payment methods available?
5. I have a PayPal account, how do I proceed to pay?
6. How long does it take?
7. What's the minimum deposit?
8. What account types do you offer and what's the difference between them?
9. What cards do you offer and what's the difference between them?
10. What are the required documents to open an account?
11. What are the required documents to link a business to my existing account?
12. Are you a bank?
13. Where are your banking partners located?
14. Do you accept checks or physical money deposits?
15. How do I know my funds are safe with you?
16. What happens if I do not fund the minimum required balance within 30 business days of having my account active?
17. Do you have a gold/precious metals physical storage?
18. Can I accept PayPal payments with my CC account?
19. Do you have an representative program?
20. I cannot find what I want to know, what's the best way to contact you?

1- How does it work?

Basically we offer online private international trust accounts from which you are able to send and receive bank wire transfers, fund a private and secure Maestro/Cirrus ATM card, no name ATM card, or pre-paid MC debit card to withdraw cash from an ATM or use to purchase goods and services online or at any point of sale. From a trust account with us, our clients can open trust brokerage accounts to trade and invest online with absolute privacy.

We also provide offshore company/trust formation. All accounts & services are managed 100% online.

              - Accounts we offer, opening fees and required balances

                (please choose whichever account best suits your needs).

              - Wire fees, card loading fees, investment account info.

              - Offshore companies info

                (you need an account with us in order to purchase an offshore company).

2- How to open an account?

Go to http://www.capitalconservator.com/open-account/ and select the payment method of your choice. After that, you will have a list of account levels displayed as well as offshore company options that you can add-on to your account. Select whichever account/company best suits your needs, and a total price will be displayed on your cart. If the payment method selected was other than PayPal, we will send you instructions on how to proceed once you submit the order. We HIGHLY recommend using PayPal for fastest and secure payment. If you require assistance with completing the online application please use our chat with live rep option and one of our customer service team will be happy to assist you.

3- How much does it cost to open an account?

You can check our account levels here: http://www.capitalconservator.com/open-account/comparison.php.

4- What are the payment methods available?

PayPal, major bank and credit cards, bank wire transfer or Moneybookers. To proceed with any method please go to Open Account page.

5- I have a PayPal account, how do I proceed to pay?

Go to Open Account page and select PayPal payment method. After that you will have a list of account levels displayed as well as offshore company options that you can add-on to your account. Select whichever account/company best suits your needs and a total price will be displayed on your cart; submit your order; login to your paypal account; and follow instructions to successfully submit payment.

6- How long does it take?

This depends on several things such as payment method, documentation submitted, if it meets our standards, and courier selected. We normally process documentation within 1 to 2 banking days of receipt.

7- What's the minimum deposit?

You can check minimum deposit requirements here: http://www.capitalconservator.com/open-account/comparison.php.

8- What account types do you offer and what's the difference between them?

You can check our account levels and their differences here: http://www.capitalconservator.com/open-account/comparison.php.

9- What cards do you offer and what's the difference between them?

The main differences are the following:

You can check further information regarding card feeds here: http://www.capitalconservator.com/credit-cards/card-fees.php.

10- What are the required documents to open an account?

Due diligence required:

1. Please fill, print, initial every page and sign the Account Application Agreement where applicable: It can be downloaded from: http://www.capitalconservator.com/kb/download/45/.
2. One Notarized or Apostilled copy of your signed passport OR notarized or apostilled copies of two different and valid government issued photo ID with signature and expiration date.
3. One Notarized or Apostilled copy (or an original) of your proof of residence (Utility bill, bank statement, bank reference letter, etc).

If you are opening a business account for a company you are not purchasing from Capital Conservator, please also include:

4. For company accounts, notarised copies of government issued or other primary formation documents verifying corporate existence and your signature authority for the company.

If you have any questions regarding your documentation or any other part of the process please send an email to: info@capitalconservator.com.

11- What are the required documents to link a business to my existing company?

If you are opening a business account for a company you are not purchasing from Capital Conservator, please also include:

• Notarised copies of government issued or other primary formation documents verifying corporate existence and your signature authority for the company.

If you have any questions regarding your documentation or any other part of the process please send an email to: info@capitalconservator.com.

12- Are you a bank?

No, we are not a bank. Capital Conservator Group includes several trust companies, fiduciary companies, and registered financial service providers and offers trust banking accounts. Our accounts are only with licensed and regulated banks and brokerages.

13- Where are your banking partners located?

We work with several Banks in different jurisdictions including Cyprus, the Caribbean, Europe, and the Pacific (Bank names are exclusive information for our customers).

14- Do you accept checks or physical money deposits?

No, account funding can only be done via bank wire transfer.

15- How do I know my funds are safe with you?

Your funds are at your disposition 24/7. If you wish to take your funds out, you can request an outgoing wire transfer to any bank of your choice worldwide. All our accounts are with fully regulated Banks and brokerages and our trust companies are fully registered financial service providers in New Zealand. Additionally, CC has been providing trust banking services for more than 5 years.

16- What happens if I do not fund the minimum required balance within 30 business days of having my account active?

25 units fee of the account currency will be charged per month for USD, EUR, GBP, CHF, AUD, CAD, NZD and SGD. The minimum fee for all other currencies is the equivalent of EUR25.

17- Do you have a gold/precious metals physical storage?

Yes, we are able to hold gold and silver in the name of one of our companies held in trust for our clients at a major licensed and insured gold repository. We also offer private precious metals storage in safe deposit boxes known only to CC. You can store your physical precious metals in one of our CC safe deposit boxes, or arrange for CC to secure a box exclusively for your own use.

18- Can I accept PayPal payments with my CC account?

Unfortunately you cannot fund your account via PayPal, bank wire transfer is the only possible method for account funding.

19- Do you have an representative program?

CC has a very lucrative representative program which continues to pay commissions for all clients secured by the representative for CC for so long as the representative continues to actively promote CC.

20- I cannot find what I want to know, what's the best way to contact you?

We strongly encourage our potential clients to contact us via our "live chat" at http://www.capitalconservator.com (you can click "chat with live rep" on the upper right corner, below the top main menu on the home page), this way we can provide you links, visual help and we avoid unclear information to best assist you.

You can also contact us by phone or e-mail, you can find more info here: http://www.capitalconservator.com/contact.php.

You can even arrange to meet with a CC officer by prior appointment at one of our offices in Europe or the Americas.